Oman Daily Observer, 23 July 2023: The General Directorate of Studies and Development at the Consumer Protection Authority (CPA) has launched Unified Contracts Initiative for several sectors in Oman to improve consumer services.

The initiative focuses on aluminium workshops, kitchens, and electrical and electronic goods. The aim is to better define the rights of suppliers and consumers during and after the purchasing process, and provide consumer safety. It is hoped the initiative will help fight fraud, limit negative practices, reduce consumer complaints. The first phase of the initiative will include drafting, approving and renewing contracts. The second phase will involve applying contracts to commercial establishments.

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