Gulf News, 27 September 2024: In Abu Dhabi, the public can settle commercial, property, and other civil disputes online through the Justice Ministry’s “Electronic Mediation” platform.

This platform allows users to create a virtual negotiation space, exchange documents remotely under a mediator’s supervision, and reach amicable settlements.

If an agreement is reached, it is documented for potential implementation.

The platform supports procedures in Arabic and English, aiming to deliver swift justice, enhance client satisfaction, and improve service quality.

It promotes alternative dispute resolution methods, reduces the burden on courts, and involves private mediators.

The platform includes features for registering, renewing, and striking off mediators, facilitating non-judicial and judicial mediation, mediator sessions, payment of mediation fees, and preparation of final mediation reports.

The Justice Ministry is streamlining access to mediation services through this platform, allowing users to initiate the mediation process through the unified electronic portal or digital identity.

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