The Arabian Stories, 27 October 2024: The Ministry of Commerce, Industry, and Investment Promotion (MoCIIP) has issued amended regulations under Article 33 of Oman Sultani Decree No. 66/2014, setting specific requirements for entities entering into remote contracts.

These regulations apply to any provider, advertiser, or agent based in Oman or with a representative in the country.

According to the new rules, these entities must obtain approval from the concerned authority, display products accurately in electronic formats, specify the location, date, and method of delivery for items, and establish a clear exchange and return policy that aligns with legal provisions.

The e-commerce regulations have been introduced with the aim of regulating the sector while protecting consumer rights.

Key objectives include fostering the development of e-commerce in Oman while upholding consumer rights and creating a safe and transparent e-commerce environment.

Another goal is to grant the Consumer Protection Authority access to account holders and websites and implement measures to protect consumer rights and address complaints.

Additionally, there is a focus on developing a comprehensive database of e-commerce practitioners in Oman, including both individuals and companies.

The objectives also include promoting trust between consumers and local e-commerce stores and attracting quality investments to boost the sector’s growth.

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